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HELP DESK SYSTEM

 

Help Desk Script

Our Help Desk System is a web based system which is designed to streamline the operation of managing enquiries or support requests. The system is a very simple help desk script which is easy to use and install. View the screen shots below for the features.

HELP DESK SOFTWARE FEATURES SCREEN SHOTS

Front-End User Area
Front End
Admin Login Page
Admin Login Page
Admin Management Area
Admin Management Area
View Knowledge Base
View Knowledge Base
Add Knowledge Base
Add Knowledge Base
Manage Departments
Manage Departments
Manage Downloads
Manage Downloads
Manage Automated Emails
Manage Automated Emails
Manage Tickets
Manage Tickets
Manage Troubleshooter
Manage Troubleshooter
Manage Operators/Staff
Manage Operators/Staff
Manage Announcements
Manage Announcements
Submit Ticket
Submit Ticket
View Ticket Status
View Ticket Status

To put it simple, the Help Desk System is easy to use tool where it captures a customer inquiry and releases it to the operator. Your customers will be able to view/manage the tickets anytime they wish. It is very simple and east to manage help desk software. You can never go wrong with this.

Our pricing is low, simple, and up-front. We offer a low cost, one time purchase. No hidden fees and it's all clearly visible on our web site. The installation is simple and we will do it for you for FREE! The average installation time is about 15 minutes provided server login details are given properly.

Requirements:

  • Linux server.
  • MySql.
  • Crob Job.

Need more features in web based help desk software?

Contact us for custom help desk system quote.

 

PRODUCTS

Websifu rides the trend in providing superior quality and timely delivery at very affordable cost.

To meet the growing demands from clients we at Websifu also provide a full range of web based development to ensure long-term success for the organization.

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